We were met with hostility and aggression from Marina who in addition to being inappropriate in attitude was also completely unhelpful. After a glitch while booking resulted in mistakenly securing a stay at this location, we immediately contacted both the third party company and the Hampton Inn front desk for a cancellation. This Hampton Inn has appalling and deeply unprofessional customer service. I hope they go bankrupt.Īs Hilton Honors members, we have extensive experience with their properties. Never rent here and never deal with this company if you can avoid it. They nickel and dime you for everything you're worth.Īlso, not surprised to find out they're not Better Business Bureau accredited. My apartment was f-ing immaculate when I left. When I finally moved out, they arbitrarily charged me $344 in cleaning fees. A neighbor of mine had a broken toilet for several months before anyone from the office even bothered to look at it. The combination of idiocy, laziness, and outright hostility makes it so nothing ever gets done. Roaches, broken and hazardous materials left scattered everywhere, improperly installed appliances, gas leaks, etc etc.Įvery time I had to deal with management, it was a nightmare. The utter disregard for the property and their tenets' wellbeing goes beyond negligence. I lived in one of their properties in Phoenix for two years. I cannot understate how bad this company is. I have never written a Yelp review in my life, but here we are. I genuinely did not want to continue our lunch plans after this interaction as me and my child were both left extremely fearful. I think this is a extremely poor reflection of this establishment and if I was them I would take action I have never been treated so poorly or feared me and my child's safety like this before. He never stated who he was or just calmly talked to me as a professional adult. I genuinely felt threatened and worried for our safety. There were no valet cones where I was and nothing blocking spaces. Then says valet costs 40$ I can go over there and points across the way.? Very absurd and aggressive to yell at us for such a small issue that he could of resolved calm and kindly. Turns out as he got closer he yelled at me further and stated I needed to leave and go elsewhere?. This man continued to approach me and be aggressive still not understanding who what this person wanted and watching my child become worried and scared I began to back away. I was honestly very concerned for me and my child's safety. Very appalled and taken back not knowing this man he continued to scream at me and my small child out of the car across the parking lot. After arriving here to go and have a nice early lunch with my small child I was approached half way across the parking lot by looked like scrubby man in a dirty black car screaming out the car window about how I can't be here?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |